UM
Unhappy1@GP M

1 reviews | Active since Sept 2018

03 Dec 2018, 13:18

No responses from Private Banker

My private banker never gets back to me! Why am I even paying for this service? Emails go unanswered, wish I could get my old banker back.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2018, 13:59
Official
Good day Lebo, 
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback. 

One again I apologize for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)