No response/feedback on service paid for

It is with utmost disgust and disgrace that i put this complaint together. I have never received this level of service from fnb before in my life.

I have been banking with them for so many years and as i reflect on the day i opened my very first account with you , i was promised all sorts of reasons why FNB was the best. Little did i know that this was going to be something i need to deal with and trust me when i say i will be making my way to cancel every account myself and my family has with you.

i have app**** for a service offered to me through my private banker (which is a service i pay for every damn month) on the 5th December already. i am still to receive a response after numerous mails and phone calls. you offer me all sorts of deals on a daily basis and for the first time i concider utilising one of them , this is the process i need to undergo.

i am dealing with lawyers and attorneys who charge me daily for this delay as i need to get my things in order but what do you possibly care about your clients? how much do you possibly care?? what a pathetic and unprofessional platform you provide.

total and utter disgust

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