No Response - Zero Customer Service

<p>I have a "private Banker" , but alas after numerous attempts since two weeks ago i got no response</p> <p> </p> <p>below is an abridged promise from her:</p> <p>"We believe that solid relationships and consistent dedicated service strongly position us to best service the banking needs of you and your family. We look forward to partnering you further."</p> <p>Yours sincerely</p> <p>Mbali Sambo</p>