YA
Yullene A

1 reviews | Active since Feb 2017

23 Nov 2017, 12:30

NO RESPONSE YET

CALLED THE 31 OCTOBER 2017 SPOKE TO KELIN VAN DER WEST HUIZEN ABOUT THE BILLING ON MY ACCOUNTS FOR 31 SEPTEMBER AND THE 31 OCTOBER ITS NOT THE FIRST TIME I'M EXPERIENCING AN OVER BILLING THE FIRST THIS WILL BE THE 3RD TIME THE ONLY DIFFERENCE IS WITH THIS LAST ONE I HAVE NOT GOTTEN FEEDBACK SINCE 31 OCTOBER AND ITS ALREADY THE 23TH NOVEMBER 2017 .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2017, 13:18
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)