GP
Garth P
1 reviews | Active since Sept 2010
06 Nov 2015, 15:38
No response whatsoever
I have sent repeated emails on 31st Oct, 2nd Nov and 3rd November 2015 to the Savings and Investment department asking why I have not received a statement for the Flexi Deposit account I opened on 2 nd October 2015. When I opened the account, I specifically requested a statement monthly.<br> <br> Despite my repeated requests for an answer, FNB have not bothered to acknowledge or reply to any of my emails.<br> <br> As per usual FNB's service seems non existant!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2015, 16:07Hello pratt333,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Savings and Investment who will provide you with feedback.
The reference number is 807410.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Savings and Investment who will provide you with feedback.
The reference number is 807410.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 Nov 2015, 16:07
Official
Hello pratt333,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Savings and Investment who will provide you with feedback.
The reference number is 807410.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Savings and Investment who will provide you with feedback.
The reference number is 807410.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)