JT
Jonathan T
1 reviews | Active since May 2019
12 May 2019, 09:24
No response to requests for assistance
I am currently living in the UK and I have contacted FNB umpteen times asking them to downgrade my bank account so to avoid paying higher monthly charges yet I am getting no reply. I advised them that I had no alternative but to put a review on this site if they continued to ignore my requests but still I am ignored. Please note mobile number given is in the UK
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 May 2019, 09:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 May 2019, 09:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***