MR
Morgan R
1 reviews | Active since Mar 2009
25 Nov 2015, 15:29
NO RESPONSE TO ONLINE QUERY
Firstly i am a platinum account holder , and service rendered from FNB online queries is disappointing , i have logged several queries about fixing the interest rate on my bond but no response as usual should i move my home loan to another provider? Kindly provide urgent feedback.
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FNB (First National Bank)'s replyOfficial
25 Nov 2015, 15:47Hello morganr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Homeloans who will provide you with feedback.
The reference number is 820019.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Homeloans who will provide you with feedback.
The reference number is 820019.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Nov 2015, 15:47
Official
Hello morganr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Homeloans who will provide you with feedback.
The reference number is 820019.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Homeloans who will provide you with feedback.
The reference number is 820019.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)