MC
Mark C
1 reviews | Active since Mar 2011
08 Oct 2015, 12:14
No response to on-line application
I have made an on-line application for vehicle finance on the 4th of this month. Today is the 8th which is not the promised 24 business hour response. My application number is FNB***.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
08 Oct 2015, 12:38Hello draftymwc,
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 779086.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 779086.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Oct 2015, 12:38
Official
Hello draftymwc,
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 779086.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 779086.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)