1 reviews | Active since Dec 2015
No Response to merchant account!!
I have been having a business account with FNB since 2012, i have tried numerous times to apply for a speedpoint terminal but to no avail, i was always told i do not qualify or some other soppy story, last week i tried again after giving up over a year ago and guess what, the application was miraculously cancelled and without reason, when i called in to ask the consultant, he could not tell me why, basically there was no reason.... I do not understand that as a loyal business client i get such appalling service, if FNB refuses me services, i will rather take my business to another competitor bank as FNB does not treat their loyal clients properly. I am truly appalled and just to mention, this is not even the first time i am having issues with this bank...
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)