1 reviews | Active since Oct 2018
No response to emails for assistance
I sent an email to the FNB Card division on the 26th of September. Followed up on the 4th of October and still received no reply. I also sent an email to the complaints department to no avail. I am disappointed in the service from FNB.
Good Day Mrs Cherie Schutte
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mrs Cherie Schutte
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***