No response to complaint

No response to my so called high priority complaint! Emailing their hello Peter email does **** all

So I’d the debt review centre gonna **** me around more and I take this to the ombudsman or are they going to get off their lazy asses and actually contact me to confirm they’re going to fix my credit report??????? Your move fnb. If this is not sorted by Friday the 5th, I’m off to the ombudsman and this time my request for you to get fined will be how I want this sorted. You’ve already lost me as a customer because of your treatment of me, you’re about to lose money in fines if you carry on! I doubt in this economy your employees can deal with more retrenchment