SH
Stephan H

1 reviews | Active since Mar 2014

13 Feb 2015, 07:21

No response to any queries

Spoke to the call center, got the Outstanding Authorisation Reversal Request form that I had to fill in, did that, sent that in with supporting documents, followed up 4 or 5 times without any response.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Feb 2015, 08:31
Official
Hello stephanvii,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 623568.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)