KJ
Kristin J
1 reviews | Active since Mar 2019
28 Mar 2019, 15:49
No response to an issue
To Whom it may concern, I now reside in the US and FNB is aware of this. I have sent a number of emails with no response to my issue. I am needing FNB to send my new credit card to me as it expires at the end of March 2019. I tried to fill out the info online to send it to myself but I got an error issue which I then copied and emailed customer service, to which no one has gotten back to me. I sent this email at the beginning of March and again at the beginning of this week and still have yet to be contacted. Could someone from FNB please reach out to me to rectify this issue.
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FNB (First National Bank)'s replyOfficial
02 Apr 2019, 08:13Good Day Kristin Jordan
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply02 Apr 2019, 08:13
Official
Good Day Kristin Jordan
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***