NS
Nthabiseng S

1 reviews | Active since Dec 2012

01 Feb 2019, 09:21

No response still pathetic

So I'm back to complain as this time the complaints team is not providing me with feedback. Catherine promised that I'll deal with her and she'll assist me to resolve my disputed debit order. I sent a email on the 22nd of January to follow up clearly the email was not well received. FNB I need urgent assistance and I refuse to beg to get service!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2019, 13:10
Official
Good day,
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments and have requested that urgent contact be made with you.
I do apologize for any frustration and inconvenience caused.

Regards,
Hello Peter Complaints Team
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