No Response since Juny 2015??

Item: FNB (First National Bank)
Rating: 2
Author: Sumaya K

Really disappointed, have not had a response from the Premier Banker since June! my debit card expires end of this month, I have sent a reminder on Friday, i received a \read receipt"but no response? is this the type of service being delivered to customers? <br> i need my new card delivered ASAP as i dont want any inconveniences come September 2015!!!<br> """

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

18 Aug 2015, 15:00

Hello sumzz,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Private Clients who will provide you with feedback.

The reference number is 743178.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply18 Aug 2015, 15:00

Official