No response - Private Clients
<p>I am writing to complain about the poor service I received from FNB – Private Clients. I’ve never been satisfied with my Private banker – Sagren Munien, since day one.</p> <p>Sagren have always been late with responding to my e-mails and never return my calls, or he is on leave or busy with a meeting/training.</p> <p>I trust this is not the way FNB wishes to conduct business with valued customers—I have been a client for years and have never encountered such bad service before. I look forward to hearing from you</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
