No response or resolution on query. Requests ignored.

Still no feedback on a resolution. Standard Bank sorted my request out with no hassle. Pathetic service. Emailed the consultant last week but still no response.

Does FNB choose to ignore their clients?

I have been asking so many times for assistance but no one helps. The consultant Bongani Khumalo is useless. Please reassign to another consultant to assist.

I'm patience has run out.

It seems FNB catch phrase should "How can we ignore you."