No response or feedback from FNB

Item: FNB (First National Bank)
Rating: 2
Author: Stephan H

I bought an item over the internet, the money was reserved on my account, I then cancelled my order, and received confirmation of the cancellation.<br> <br> I know to get the money \unfrozen"I needed to contact FNB [Email Removed] to get the ball rolling.<br> <br> On the 30th July I filled in the form"

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Replies (1)

FNB (First National Bank)'s replyOfficial

07 Aug 2015, 09:02

Hello stephanvii,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.

The reference number is 737307.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply07 Aug 2015, 09:02

Official