NO RESPONSE ON REQUESTED CANCELLATION
<p>I advised FNB Insurance brokers on 14 March that I intend cancelling my insurance with them this month as I have a new insurer wef 01 April. No response! I emailed them again on Monday and still no response. I will not accept a debit on my account this month as I cannot be paying 2 insurances. Please URGENTLY sort this out immediately!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)