AG
Anton G
1 reviews | Active since Nov 2015
08 Mar 2016, 11:55
No response on my query to join private banking
I contacted FNB on 12/02/2016 to join their private banking service. The agent confirmed that I can move onto this service. I have subsequently tried to contact numerous times to finalise the matter but are getting no responses.
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Mar 2016, 12:51Hello AntonGr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Mar 2016, 12:51
Official
Hello AntonGr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 884489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)