FP
Fundiswa P
1 reviews | Active since Mar 2013
16 Mar 2016, 10:59
No response on historical ********** debits on acc
Good day, a few months back I complained to FNB about incorrect debits on my account. They only repaid me back for the 3 months and since then refund me if I have new debits. The problem is I am getting no feedback on the old debits that were from 2014 to 2015. I emailed my banker Natalie a few times on these historical deductions with no luck on feedback. I really need a response and a resolution on this.
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FNB (First National Bank)'s replyOfficial
16 Mar 2016, 11:12Hello fundip,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 889529.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 889529.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Mar 2016, 11:12
Official
Hello fundip,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 889529.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 889529.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)