No response on ***** hotline

<p>I phoned the ***** line after receiving odd notifications from the FNB app for transactions I didn't make. </p> <p> </p> <p>Behold, FNB doesn't pick up the phone after being transferred by the automatic prompt... Since I am a premier client, I decided to phone them. The consultant tells me that she will get a hold of them and put me through. Guess what? Minutes later and I am still listening to ****py music. I try phoning again. And this time no one even picks up!!!</p> <p> </p> <p>Nobody was even picking up the phone to ask the infamous "How can we help you?", nevermind the fact that there was possibly suspicious activity on my account which is a matter YOU request should be reported IMMEDIATELY. Sorry FNB, but your ridiculous fees have left me no money for airtime to hold on forever whilst waiting for you to wake up.</p> <p> </p> <p>No wonder you're no match for Capitec. </p> <p> </p> <p>If someone could please assist in getting this issue sorted, it would be appreciated. </p>