1 reviews | Active since Mar 2014
NO RESPONSE ON ***** CASE
<p>We had a *****ilant transaction from our Standard Bank to FNB on Monday last week. FNB told us they put a hold on the account on Monday before the money went into the account. We are sending emails to FNB ***** department for an update - to find out if our money is save - they refer us to our bank - who doesn't know as it was FNB account the ********* used. We DON'T get any answers from FNB on this. We know it take time to investigate but I can't see why they can't come back to us with some confirmation that our money is save. </p>
Good day lorven,
Thank you for your posting.
Kindly refer this matter to your bank for investigation. They will have to assist you with this and liaise with FNB for resolution.
Kind regards
Complaints Resolution
Melinda Duvenhage
Good day lorven,
Thank you for your posting.
Kindly refer this matter to your bank for investigation. They will have to assist you with this and liaise with FNB for resolution.
Kind regards
Complaints Resolution
Melinda Duvenhage
