TB
Teo B
1 reviews | Active since Oct 2014
10 Jul 2015, 11:21
No response on call me back
On Tuesday 7th of July after problems with an online application I had to submit a request that a consultant phone me back, ref CBXH9JAN, I still have not heard anything from FNB, well I got an sms on Wednesday saying I will be contacted shortly (2 days later, still nothing).<br> <br> You can remove the call me back from your server, I have come right with A...other bank.<br> <br> I am so glad I didn't decide to move my accounts to FNB.
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FNB (First National Bank)'s replyOfficial
10 Jul 2015, 11:38Hello teobossie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720025.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720025.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Jul 2015, 11:38
Official
Hello teobossie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720025.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720025.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)