GP
Garth P
1 reviews | Active since Sept 2010
02 Oct 2015, 09:35
No response in two days
I requested a flexi deposit account on Wednesday and received a reply as well as an sms stating that my application has been sent for review.<br> FNB claim that Online banking is a safe, fast and efficient way to do banking. Ha ha what a joke!<br> It is now Friday (2 days later) and I am yet to receive a response.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Oct 2015, 09:55Hello pratt333,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773138.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773138.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Oct 2015, 09:55
Official
Hello pratt333,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773138.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773138.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)