SM
Stella M
1 reviews | Active since May 2016
07 May 2018, 19:49
No response in over a week now
I have sent an email to special arrangements last week Monday already and have had no response even though included all the necessary info. Can someone get back to me asap.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
08 May 2018, 10:32Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply08 May 2018, 10:32
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
SM
Stella M's updateReviewer Update
11 May 2018, 18:23Another four days and after responding to an email request there is just silence from fNb. Will have to do the debt counselling via external party then
SM
Stella M's update11 May 2018, 18:23
Reviewer Update
Another four days and after responding to an email request there is just silence from fNb. Will have to do the debt counselling via external party then