RE
Regan E

1 reviews | Active since Nov 2018

03 Jan 2019, 12:58

No response in 24 hours

I made a personal loan last year ,and never missed one payment, I've been trying again to pay school fees, I've been declined twice and tried again yesterday , I've been waiting for the response/pay out since yesterday .When I call it says ill get a outcome within 8 working hours , but still no response

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2019, 09:45
Official
Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)