HB
Hendrik B

1 reviews | Active since Oct 2012

27 Aug 2015, 07:13

No response from Nomonde Maratana

My account was frozen, I have send the relevant documentation, I send emails to follow up, but I don't get any response, the account is still frozen and I have no access to do anything on my account. I cannot make any payments and due to that have to pay for debit orders not provided for.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2015, 08:31
Official
Hello Knopper07,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 781282NF.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)