1 reviews | Active since Jul 2016
No response from Law on Call
For the last 2 years I have been paying for the Law on Call facility, hoping that I would never need to use it.
Unfortunately the time for legal representation had arrived and I contacted Law on Call about 3 weeks ago. I have had no feedback, they are not returning my calls or responding to my emails.
This is really poor service from FNB, considering I have all my accounts with this bank. Poor service. BOO!
Good day Clint Coetzer,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Life for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Clint Coetzer,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Life for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)