No response from helpdesk

<p>Hi</p> <p>I went into the branch and closed my account as I searched the internet</p> <p>Why can I open an account on the internet but I cannot close it.</p> <p>After i transfered the money out of the account I tried to close it but could not.</p> <p>I then sent you an email.</p> <p>I went into the branch and closed my account as I searched the internet and that is what the people suggested.</p> <p><br />After i transfered the money out you then deducted the monthly fee.</p> <p><br />Please reimburse me the R79 and the other penalties you charge as there were no funds in the account.</p> <p>I attempted to close the account before you added the monthly fee.</p> <p>Harry Coetsee</p> <p> ********** </p> <p> </p> <p> ********** Q</p>