AC
Alison C
1 reviews | Active since Mar 2015
13 Mar 2015, 05:57
No response from FNB regarding frozen account
On 2015-03-04 I received an SMS informing me that one of the accounts of the Non-Profit Company that I run has been \placed on hold"(frozen) due to outstanding FICA documents. Upon further inspection I found that the 2nd account has also been frozen. From that point forward I have been phoning the help line"
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Mar 2015, 08:14Hello alison.carstens,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 641417.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 641417.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply13 Mar 2015, 08:14
Official
Hello alison.carstens,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 641417.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 641417.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)