JvdL
Juanita van der Linde
1 reviews | Active since Feb 2010
19 Feb 2019, 10:45
No response from FNB from 14/2/2019 with regards to my query
I had a query with regards to my bank account and e-bucks that I wrote a review about on 13 February 2019. Somebody phoned back on Thursday morning, whom I requested to phone me back at 13h00 as I was at work. In the end I phoned, was told that they will come back to me. It is 19 February. Still no response or feedback from FNB. Send an email to care@FNB re Ref No ********** NF . No response as well.
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FNB (First National Bank)'s replyOfficial
19 Feb 2019, 13:49Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply19 Feb 2019, 13:49
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)