No Response from FNB fourways

I went to FNB to find out about a loan consolidation. I was assisted by Amanda Mazibuko at the Fourways branch who was very helpful and assisted with everything asked of her. I did an application telephonically for the consolidation loan and was told that the payment would be made within 48 hours.<br> A week later and I had not heard from anyone at FNB or received the confirmation that that the consolidation had taken place. I sent Amanda an Email as instructed as this was the most effective way of communication and asked her to please advise. This email was sent on the 5 June 2015 and she replaced on the 8 June 2015 that she will have a look and come back to me. It is now the 29 July 2015 and I have STILL not had any response from Amanda or anyone at FNB, despite sending follow up emails.<br> <br> I would love to know what is going on? Have someone respond to me....