NM
Nondumiso M
1 reviews | Active since Sept 2013
02 Dec 2019, 11:48
No response from fnb even after promising a reply in 24/48 hours
FNB:-) complaint ref ***NF has been sent to Customer Resolution Centre. Complaints ***. A consultant will contact you within 24-48 hours. I posted a complaint about Fnb refusing to refund m. I received this sms a few minutes after but.to date I am still waiting. Fnb is messing with me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Dec 2019, 16:51Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply02 Dec 2019, 16:51
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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