1 reviews | Active since Sept 2013
No Response from FNB and my money is ****** more than R 40 000.00
I have laid a complaint against FNB Forex on the 29th Jan 2018. To date i still have no awnser on where my money is. So now i will say FNB stole my money!! I have $3222.00 dollar gone which fnb deducted twice as their systems where giving issues. My supplier in China never received the funds nor did i. When you complaint all you get is someone will come back to you to date no response!!! I am now going to get our lawyers involved as you cant ***** a clients money and the service at FNB Forex is horrible the people dont know what they are doing.
Hello Cherise07 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Cherise07 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***