KS
Keitumetse S

1 reviews | Active since Aug 2009

24 Jan 2017, 08:10

No response from FNB

<p>I logged a query with FNB and received the following email:</p> <p> </p> <p>"Dear ......</p> <p>Thank you for your message received on 2017-01-18 at 13:00:46. It has been sent to the Premier Suite, who will respond within one business day.</p> <p>Regards</p> <p>FNB Premier"</p> <p> </p> <p>It's 24 January 2017, I'm still waiting. WOW FNB!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jan 2017, 08:59
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)