NO RESPONSE FROM FNB !!!!!
I have two outstanding complaints against FNB, to which, I have received nothing more than their standard response "dear client, we care about your support bla, bla, bla" I want a personal response, via HelloPeter, to my concerns. FNB, do not send a scripted response and do not take your paying customer for granted. You have ****** money from me and you continue to cheat your customers by claiming that your 'month' is actually a calendar month. Just give me, and the rest of your paying clients, a concise answer to my previous complaints.
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Replies (1)'s updateReviewer Update
12 Nov 2018, 09:31Your response on the 3rd of November informed me that my 'account cycle' did not correspond to a calendar month cycle. Your documentation refers to 'months' which EVERYBODY on this earth would expect to be calendar months (ie, January to December). So please answer my question : why did you charge me to access my own funds which were drawn over two separate calendar months ??
's update12 Nov 2018, 09:31
Reviewer Update
Your response on the 3rd of November informed me that my 'account cycle' did not correspond to a calendar month cycle. Your documentation refers to 'months' which EVERYBODY on this earth would expect to be calendar months (ie, January to December). So please answer my question : why did you charge me to access my own funds which were drawn over two separate calendar months ??