DA
Duncan A

1 reviews | Active since Sept 2016

15 Nov 2017, 09:42

No response from email query, again

I sent a query to credit card last Thursday and still haven't had a response.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Nov 2017, 09:58
Official

Hello
duncan-andrew,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)