SP
Seshni P

1 reviews | Active since Jul 2016

14 Jul 2016, 14:53

No Response from Credit Card

<p>I app**** at a branch 6 days ago for a credit card. I was then advised that I will get a call from the credit card department to confirm details. I am still waiting for that call.</p> <p> </p> <p><br />Today I emailed ********** to query and was told I would get a call in the next 10 minutes. 6 hours later, I received no call. </p> <p> </p> <p><br />What is happening? </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jul 2016, 06:09
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 963124

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)

SP
Seshni P's update19 Jul 2016, 12:57
Reviewer Update

I just called the Mr D and they stated that they never receive my work address...

This is pathetic .