CC
Corne C

1 reviews | Active since Jun 2016

15 Feb 2017, 12:11

No Response from ***

<p>After 11 days Verona Blom - Service Recovery Consultant rep**** to my query to say that someone will contact me; to date nothing. Sent another 3 emails requesting ANY response. Nothing... </p> <p> </p> <p>I have 2 issues with payments that has gone missing</p> <p> </p> <p>Going to send email to ********** and CC **********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Feb 2017, 12:54
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)