1 reviews | Active since Jan 2011
No response from call centre despite promising to call back
FNB... How many times do we have to call for us to change the OTP?
We've been through the call centre... through digital banking and every time someone promises to call and update it. We cannot do banking because we do not have the OTP!
My wife cannot do any banking until then.
SORT IT OUT
We are overseas at the moment, so when you respond, I will give you her international number.
Good Day Christopher,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to digital banking and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Christopher,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to digital banking and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***