NO RESPONSE FOR MORE THAN A WEEK

Good day Please note our acknowledgement to the complaint lodged. Please accept our humblest apologies for the delay and lack of feedback. Kindly note we are looking into the matter & will revert with feedback Regards Khothatso Tsilo Mon, May 23 at 1:53 PM

I have been trying to get hold of this Khothatso with no luck. She basically didn't solve my complaint. What must I do with the above email? Because I'm interested in a solution not this *******. When are you guys actually gonna do something?