RR
Richard R

1 reviews | Active since Oct 2011

27 Oct 2016, 16:49

no response feedback

<p>i am situated in Sierra Leone for the past 3 months. On 20 October my phone broke and since then have not got it back. I have a 3 week old baby and wife at home. I contacted Fnb online to try and recover my login details for Online bankink app. I am still battling to get this out of one of the staff. I need to transfer funds, pay rent, etc back home ASAP.</p> <p>Could we get this sorted out. When i attempt to recover theses details it tells me not allowed</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2016, 09:02
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)