NK
Nomalungelo K

1 reviews | Active since Jun 2014

28 Aug 2026, 12:35

No Response

I have received no communication from FNB. I am currently under debt review and have now lost my job. All CPP insurance payments were being charged in their fullness. All documents stating my current position were sent to Bianca Barendse and after 48 hours I have receive no call. I am formally invoking my rights under the National Credit Act (NCA) Credit Life Insurance Regulations following my involuntary job loss, as my FNB Credit Protection Plan (CPP) is fully paid up. Because credit providers are legally mandated to cover monthly debt review instalments during unemployment, FNB is prohibited from declaring my account in default while this statutory relief is pending. Please immediately forward this to your claims division and cease ignoring this matter to avoid formal escalation to the National Credit Regulator (NCR) and the National Financial Ombud.

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Replies (1)
NK
Nomalungelo K's update31 Aug 2026, 10:22
Reviewer Update
The same issue was reported - and this reference number was given - ***NF and it was closed with no answer!!!!! Now I am been given another reference. This is clear that the bank is prolonging the issue on purpose so that they don't pay. Required documents were sent - on reference number - ***NF - proving unemployment (showing that I did not resign).