No response - dont answer mails or phone

<p>I was supposed to received forex yesterday, however due to the holiday yesterday it should be done today, but of course this is FNB we are talking about so nothing gets done.</p> <p>I sent mails to them but as to be expected no response, I called and after being put on hold for 15 minutes I gave up.</p> <p>How difficult can it be to sort this out, FNB thinks its great fun to play with people's lives!!!!!</p> <p>Sort yourselves out and do some work for a change!!!!</p>