JL
Jaco L

1 reviews | Active since Nov 2009

16 May 2022, 11:59

No response

I have requested a letter stating that the account has been settled and closed on 21/04/2022. To date I have not received any letter yet. When you phone the debt review center the say it will be requested and sent to me and I am still waiting. How long do you have to wait to get a simple letter from FNB?

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Replies (1)
JL
Jaco L's update17 May 2022, 08:45
Reviewer Update
Hi FNB

Once again you have failed to follow instructions. In the request I sent to FNB, I said that I am requesting a letter for the cheque account and not a loan or any other account. Yesterday I received the letter of a personal loan that I have previously received. So once again, a useless letter received because FNB cant follow an simple request. Please send me the correct letter this time.