No response
<p>Good day</p> <p> </p> <p>I've been sending my second e-mail to FNB to add a beneficiary to my policy.</p> <p> </p> <p>They dont respond to my e-mail, my first e-mail was sent beginning of May 2016.</p> <p> </p> <p>Fnb clearly does not respond within 48 hours like they say they would.</p> <p> </p> <p>I somehow regret having a policy with FNB :-(</p>
Good day Mr Kriel,
Thank you for taking our call earlier today in relation to the previously logged complaint.
We appreciate your feedback as a valued client since we can only grow and learn from your experiences.We will summarize all the views and update the relevant Business Units within FNB.
Thanking you.
Regards
Robert Bodiba
FNB: Complaints Resolutions Manager
Good day Mr Kriel,
Thank you for taking our call earlier today in relation to the previously logged complaint.
We appreciate your feedback as a valued client since we can only grow and learn from your experiences.We will summarize all the views and update the relevant Business Units within FNB.
Thanking you.
Regards
Robert Bodiba
FNB: Complaints Resolutions Manager