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Item: FNB (First National Bank)
Rating: 2
Author: Tim O

Hi. 3Rd February and guess what?. FNB have again sent me someone elses bank statement.<br> They have been doing this since October, I have sent them numerous emails etc , have complained here 3 times and still they carry on. Obviously don't care!!!. <br> AND THEY COMPLAIN ABOUT IDENTITY/BANK *****.

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FNB (First National Bank)'s replyOfficial

08 Feb 2016, 08:19

Hello Timo1962,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 977286NF.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply08 Feb 2016, 08:19

Official