RB
Rebecca B
1 reviews | Active since Jul 2010
04 Feb 2016, 15:35
No response
Despite logging queries on the FNB online site via Internet Banking, there is no response from FNB, I have made a payment into a FNB account of mine and the money still does not reflect in my account. I have also asked for information on banking details to pay a specific FNB related account and still no response
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Feb 2016, 15:41Hello rbrownley9,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 862855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 862855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Feb 2016, 15:41
Official
Hello rbrownley9,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 862855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 862855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)