No response

Sent an email to *** However have not received any response or acknowledgement from the department.

My email was as below:

Good day

I called the contact centre last month from my work phone number requesting for the tap option to be disabled however I am surprised that is not done as yet even after the lady confirmed that she has escalated it to the relevant department. I did as she advised, which is to go to the nearest ATM after an hour to just check my balance.

Can I also have my ebucks account closed together with the savings account ending with 638 (with no balance).

Regards